For friendly advice call
0800 028 2194

About VAT Exemption

If you are a resident in England, Scotland, Wales & Northern Ireland and suffer from a chronic illness and/or registered disabled you are entitled to VAT exemption on certain medical goods including Portable Oxygen Concentrators. We will provide you a self-declaration form to complete upon ordering. Please be aware there are penalties for false declarations.

But what if I’m an expat living in the EU?
If you live in another EU state, you can still claim VAT exemption. Shipments maybe subject to local import duty and taxes upon delivery which is beyond our control.

I'm visiting the UK and live outside the EU, will you charge me VAT?
As you are a visitor to the UK, you must pay the VAT initially on the goods you purchase however you can reclaim the VAT at the point of export (IE Airport, Port etc).
You will need to retain your invoice and obtain form VAT407: Non-Business VAT Refunds - We can supply this form to you. We will charge an administration fee of £35.00 to handle VAT refunds for non-EU Residents. You will need to declare the goods you are claiming at customs. For full information, please contact us on 0800 028 2194

I live outside the EU and i want a Portable Oxygen Concentrator delivered to me... Do I still pay VAT?
This is known as a direct export and you will not pay any VAT. Transport costs will be applicable and you may have to pay import duty and tax depending on the country your goods are being shipped to.


Do you have a question about VAT exemption? Speak to us on 0800 028 2194.

Alternatively message us here


We are the UK's distributor and service agent for...

Why choose Intermedical Homecare?
Founded in 1997, We have over 20 years experience
We are the only POC supplier in the UK accredited to ISO13485 quality standard
We provide dedicated support and advice, even out of hours
We are also there if something goes wrong with next-day loan unit support



Authorised UK distributor, service and repair centre for

The UK Specialist in Portable Oxygen Concentrators
Call now to enquire...
0800 028 2194

Intermedical (UK) Limited is authorised and regulated by the Financial Conduct Authority (FCA No 669209). Registered office 2 Exeter House, Beaufort Court, Sir Thomas Longley Road, Rochester, Kent, ME2 4FE. Company registration number: 03456073 VAT no. GB707272150
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