For friendly advice call
0800 028 2194

Our Standard of Care

  

 

 

Loan unit back-up service

Manufacturer’s authorised service
& repair agent for the UK

Out-of-hours support line

Any electrical device can break down at any time and can often occur when it’s most inconvenient. If your unit fails or requires attention by one of our technicians, we can provide a loan unit, delivered to you on the next available delivery service.

We are fully trained & certified by machine manufacturers to carry out servicing and repairs in our fully equipped technical centre with quick turn-around times. 98% of our customers have scored our service as very good to excellent.

Normally most issues with Oxygen concentrators can be resolved over the phone. We offer telephone support out of normal office hours and weekends.


       

We are the manufacturer's authorised
service & repair agent for the UK.

Accredited to ISO13485 we are audited every year so you know that you are dealing
with a reputable company.
 

Find more information about our ISO13485 certification here

 

 


 


 

Access to holiday back-up service

Dedicated support & travel advice

Part Exchange Scheme

In the unlikely event that a machine breaks down whilst on holiday you are safe in the knowledge that back-up is available. Speak to one of our advisors about the Oxygen Worldwide back-up service.

From the demonstration to long after the sale, you are assured of quality after care with a dedicated personal support manager and quick access to our technical support team. We also offer advice with air travel and cruises.

If your Oxygen requirement is increased and the unit becomes unsuitable we are able to part exchange for another unit. For more about our part exchange scheme, call us free on 0800 028 2194

 

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The UK Specialist in Portable Oxygen Concentrators
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0800 028 2194
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Intermedical (UK) Limited is authorised and regulated by the Financial Conduct Authority (FCA No 669209). Registered office 2 Exeter House, Beaufort Court, Sir Thomas Longley Road, Rochester, Kent, ME2 4FE. Company registration number: 03456073 VAT no. GB707272150
Copyright © Intermedical (UK) Limited 1997-2017
 

 

  
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