For friendly advice call
0800 028 2194

Our Standard of Care




Loan unit back-up service

Manufacturer’s authorised service
& repair agent for the UK

Out-of-hours support line

Any electrical device can break down at any time and can often occur when it’s most inconvenient. If your unit fails or requires attention by one of our technicians, we can provide a loan unit, delivered to you on the next available delivery service.

We are fully trained & certified by machine manufacturers to carry out servicing and repairs in our fully equipped technical centre with quick turn-around times. 98% of our customers have scored our service as very good to excellent.

Normally most issues with Oxygen concentrators can be resolved over the phone. We offer telephone support out of normal office hours and weekends.


We are the manufacturer's authorised
service & repair agent for the UK.

Accredited to ISO13485 we are audited every year so you know that you are dealing
with a reputable company.

Find more information about our ISO13485 certification here





Access to holiday back-up service

Dedicated support & travel advice

Part Exchange Scheme

In the unlikely event that a machine breaks down whilst on holiday you are safe in the knowledge that back-up is available. Speak to one of our advisors about the Oxygen Worldwide back-up service.

From the demonstration to long after the sale, you are assured of quality after care with a dedicated personal support manager and quick access to our technical support team. We also offer advice with air travel and cruises.

If your Oxygen requirement is increased and the unit becomes unsuitable we are able to part exchange for another unit. For more about our part exchange scheme, call us free on 0800 028 2194


We are the UK's distributor and service agent for...

Why choose Intermedical Homecare?
Founded in 1997, We have over 20 years experience
We are the only POC supplier in the UK accredited to ISO13485 quality standard
We provide dedicated support and advice, even out of hours
We are also there if something goes wrong with next-day loan unit support



Authorised UK distributor, service and repair centre for

The UK Specialist in Portable Oxygen Concentrators
Call now to enquire...
0800 028 2194

Intermedical (UK) Limited is authorised and regulated by the Financial Conduct Authority (FCA No 669209). Registered office 2 Exeter House, Beaufort Court, Sir Thomas Longley Road, Rochester, Kent, ME2 4FE. Company registration number: 03456073 VAT no. GB707272150
Copyright © Intermedical (UK) Limited 1997 - 2018